Scenarios help teams to communicate the small steps in the User Journey experience. They use storytelling to explore innovation ideas by grounding them in a real context and communicating them without physical prototyping.
Scenarios help teams to communicate the small steps in the User Journey experience. They use storytelling to explore innovation ideas by grounding them in a real context and communicating them without physical prototyping.
Tip: you can also use this tool as prototyping tool and test your scenarios and ideas with customers.